Student Services Standard 1:
Admissions policies are consistent with program objectives and with the mission of the program or language institution (and with the host institution if applicable), and are implemented by properly trained and authorized individuals. The admissions process ensures that the student is qualified to enroll in and benefit from the instructional program. Both the policies and the personnel who implement them adhere to ethical standards and good practice.
Admissions policies are consistent with program objectives and with the mission of the program or language institution (and with the host institution if applicable), and are implemented by properly trained and authorized individuals. The admissions process ensures that the student is qualified to enroll in and benefit from the instructional program. Both the policies and the personnel who implement them adhere to ethical standards and good practice.
Student Services Standard 2:The program or language institution provides academic and personal advising and counseling, as well as assistance in understanding immigration regulations. Such advice and assistance are provided in a timely and accurate manner by qualified individuals.
Student Services Standard 3:The program or language institution provides pre-arrival and ongoing orientation (1) to support students in their adjustment to the program or institution (and to the host institution if applicable) and to the surrounding culture and community and (2) to help them understand immigration regulations and procedures, as well as health and safety issues.
Student Services Standard 4:The program or language institution seeks to ensure that students understand policies regarding enrollment and registration.
Student Services Standard 5:Students have access to health insurance if required and, in all cases, students are informed about the need for adequate health insurance coverage.
Student Services Standard 6:Students have access to social and recreational activities that provide a cultural context for their language acquisition and other studies, as appropriate.
Student Services Standard 7:The program or language institution clearly states and fulfills its responsibilities regarding student housing.
Student Services Standard 8:The program or language institution clearly states and consistently provides the extent of student services described in any written, electronic, or oral promotional information or in agreements.
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